OptiMed Health Partners: Patient Care & Support Services
Discover how we help patients navigate their treatment journey with improved, affordable care and support.
Our Mission
Optimizamos los resultados de salud y la calidad de vida a través de una atención personalizada y coordinada.
Our Vision
Reimaginar soluciones de salud que ofrezcan un valor insuperable.
Servicios al paciente
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The Patient Management Programs at OptiMed Health Partners is a collection of services that help you get the most from your care. Enrolling in a patient management program gives you access to many benefits to help improve your health.
Benefits include, but are not limited to:
Servicios de apoyo financiero y de defensa
Educación y capacitación sobre medicamentos y enfermedades
Programas de manejo de pacientes individuales
Recordatorios y notificaciones de recarga
Apoyo para la autorización previa
Call us at (877) 232-2857 to learn more.
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Patients can call us to transfer care.
We’ll contact you, schedule medication delivery, and coordinate a reminder before each refill date.
Call or select the New Patient Referral Forms link below to switch!
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Experience the convenience of OptiMed's Infusion Services, tailored to meet your unique needs. Whether you opt for the comfort of home infusion or visit our convenient centers and suites, our flexible options put you in control.
At OptiMed, we aim to alleviate burdens and make the patient process effortless.
Learn about Infusion Services here.
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We possess a unique combination of qualifications and dual accreditations that make us the ideal choice for handling specific medications deemed high-cost or complex.
Put your trust in OptiMed for comprehensive services tailored to your specific needs.
Click here to learn more.
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Our retail pharmacy offers a variety of services, including:
On-site HIV Specialist
Walk-in Immunizations
Medication Packaging
Located inside WMED
1000 Oakland Drive
Kalamazoo, Michigan 49008
Phone: (877) 297-8157
Patient Resources
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We are committed to protecting your privacy and ensuring the confidentiality of your medical information. If you have any questions or concerns about our privacy practices, please contact our Privacy Officer.
Click here to view the full Notice of Privacy Practices PDF.
Click here to view the full Notice of Privacy Practices PDF in Spanish.
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We are committed to promoting a patient-centered environment that respects the dignity, privacy, and individuality of each person seeking healthcare services. We strive to provide high-quality care while ensuring our patients are informed, empowered, and actively involved in their healthcare decisions.
To view the full Patient Rights and Responsibilities, click here.
If you have questions, suggestions, or needs related to any aspect of your care, call (877) 232-2857.
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Improper use of injectable medications (or unsafe injection practices) can put you or a loved one at risk of disease transmission, including bacterial infections or bloodborne pathogens. In addition, self-administration of injectable medications requires the same infection prevention techniques in the home as they do in the doctor's office.
Click here to view the full Safe Injection Practices to Prevent Infection PDF.
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OptiMed Health Partners is committed to providing high-quality care for our patients throughout their treatment course. To ensure our patient’s safety, we have attached a flyer with information on the disposal of sharps and sharps containers.
If you have questions or want to know where you can dispose of your sharps containers, please feel free to call OptiMed Toll-Free at (877) 232-2857 or call Safe Needle Disposal at
(800) 643-1643 or visit SafeNeedleDisposal.org.
Click here to open the Sharps Disposal Flyer PDF.
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Infusion therapy is a safe way to take medicines or fluids that cannot be taken by mouth. A nurse will visit and administer your infusion. Treatment will become part of your routine. Your supplies need to be kept sterile. Otherwise, they are not safe to use. Inspect, store, and dispose of supplies as directed by the nurse.
With infusion therapy, medicines or fluids flow through a flexible tube (catheter) placed in a vein or under the skin—usually on your arm or chest (infusion site).
Click here to open the full Handling Supplies Safely for Home Infusion Patients.
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See exactly when your medication will arrive — and skip the call to us for a status update. It's free and takes two minutes to set up.
Delivery alerts by text, email, or app
Live map tracking, so you know when to expect it
Photo proof once it's dropped off
Sign up here: fedex.com/deliverymanager
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Get a heads-up before your medication arrives — and skip the call to us for a status update. It's free and takes two minutes to set up.
Free delivery alerts, your way
Estimated delivery date, always up to date
Photo proof once it's dropped off
Sign up here: ups.com/mychoice
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For the full FAQs list, click here.
Additional Resources
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How are they different from other types of medications?
Learn more from the full article here.
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Biosimilars are a type of biologic medication that is safe and effective for treating many illnesses, such as chronic skin and bowel diseases, arthritis, diabetes, kidney conditions, macular degeneration, and some cancers.
To read the full article, click the Biosimilar Basicslink.
Para leer el artículo completo en español, haga clic en Conceptos básicos sobre los biosimilares
Source: FDA.gov
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Are you on a biologic medication?
Numerous biologics, known as biological products, have received approval from the U.S. Food and Drug Administration (FDA). These medications are typically derived from living sources such as bacteria and yeast. Biologics treat various conditions, including arthritis, diabetes, kidney conditions, cancer, macular degeneration, and chronic skin and bowel diseases like psoriasis, Crohn's disease, and ulcerative colitis.
To read the full article provided by the FDA, click here.
Para leer el artículo completo en español, haga clic en Lo que los pacientes deben saber
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Linda switched from the hospital to OptiMed and experienced a new level of care and convenience. Our dedicated care team goes above and beyond to handle the insurance process, ensuring patients can receive infusions without worry. Explore Linda's story and join our community to experience the exceptional care and peace of mind provided by OptiMed.
Linda's Journey: How She Switched to OptiMed for Superior Care
Our patient’s experience, from the patient.
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"This infusion center has been amazing for me, and they have provided excellent patient-centered care during my time here. I have absolutely loved my nurse along with the rest of the staff, as they have always been very welcoming and helpful. The facility itself is very nice, clean, and comfortable. I would definitely recommend OptiMed Health Partners!"
Google Review
We help patients manage their health.
We understand that being diagnosed with a new condition or starting a new medication can be difficult, confusing, frustrating, and stressful. Therefore, we connect patients and providers to improved, affordable care and help patients navigate their treatment journey.
Foundations for additional resources
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The Crohn’s and Colitis Foundation provides resources for patients, including MyIBD Learning Education Programs, Diet and Nutrition, and more!
To visit the website, click here.
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The Arthritis Foundation provides resources to patients including the Arthritis helpline connect groups, and more!
To visit the website, click here.
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The mission of the National Psoriasis Foundation (NPF) is to drive efforts to cure psoriatic disease and improve the lives of those affected.
Source: National Psoriasis Foundation
To visit the foundations full website, clikc here.
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The Lupus Foundation of America provides programs and services to patients including, Ask a Health Education Specialist, a monthly podcast featuring lupus experts to help people with lupus to live better, and more!
To view the full list of support programs and services, visit this link.
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The Asthma and Allergy Foundation of America has extensive education programs for adults, children, and providers. To view the complete list of programs, click here.
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Follow this linkto view the MG community page with patient resources, including support groups, webinars, and navigating your disease journey.
Preguntas frecuentes
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OptiMed Health Partners services patients in all 50 states with remote or in-home infusions. For a full list of all of our physical locations, click here.
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To check the status of your prescription, please call us at 877-232-2857, options 2, 1, and 1, for assistance.